Individuals interested in a career in technology
Recent high school graduates
Current technology workers looking to upskill or grow their career
Begin your journey in IT support with our CompTIA IT Level 1 - Help Desk certification program. Master the art of troubleshooting, customer service, and IT support essentials. Equip yourself with the skills needed to provide top-notch assistance and solve technological challenges with confidence.
Weekly time commitment
The Information Technology Level 1 Help Desk is a course bundle comprised of CompTIA A+ and Customer Service Representative (CSR) Exam Prep to give students the necessary skills and certifications to be able to be able to achieve success at an entry level IT Help Desk job.
This course prepares the student to take the CompTIA A+ and HDI Customer Service Representative certification exams.
Siena Heights University’s Workforce Development certificate programs were built to meet the needs of modern-day students. You can start learning as soon as today and be on the path to a fulfilling new career in just a few weeks or months.
Online and self-paced coursework
Fulfilling, flexible job opportunities
Clinicals included (if necessary)
Certificates matched to industry demands
Over 5,000 new jobs were created in the IT industry in Michigan in 2022 alone, with roughly the same number expected in the coming years.